Friday, February 20, 2009

Galt Blog - New Format??


by Don Harkey

First of all, I want to thank all of you for reading my blog and especially for contributing comments! I have been able to track hits and we now have readers from 10 different countries and 51 different cities! The blog loyalty continues to grow showing many people checking in several times a week!

In an effort to continue to improve the quality of the blog, I want to bounce an idea for a new format off of you. My goal is to provide readers with entertaining, inspiring, and useful articles on the general subjects of leadership, management, and passion. Starting in a week or so, I would like to start bringing in guest writers to write on the "Concept of the Week". This will bring a little variety to the blog while organizing the articles a little. I will keep Friday as a "free for all" and us it to write about topics that simply strike my fancy.

If you are interested in contributing to the blog, please shoot me an email at info@galtconsulting.com. I will post a schedule of the weekly topics (probably shown in the side bar).

Thanks again for reading! If you have any thoughts on the new format, let me know!

Thursday, February 19, 2009

Atlas Shrugged... and the Earth Moved


by Don Harkey

Who is John Galt?

This is the opening line of book "Atlas Shrugged" by Ayn Rand. This book is often called one of the most influential books in history. It outlines the story of Dagny Taggert, a railroad executive trying to keep her railroad, and the world, from falling apart. I don't want to give more info on the plot, but I would like to provide you with a few quotes from the book.
The choice--the dedication to one's highest potential--is made by accepting the fact that the noblest act you have ever performed is the act of your mind in the process of grasping that two and two make four.

I swear by my life, and my love of it, that I will never live for the sake of another man, nor ask another man to live for mine.

The evil of the world is made possible by nothing but the sanction you give it.

An inventor is a man who asks 'Why?' of the universe and lets nothing stand between the answer and his mind.

Happiness is that state of consciousness which proceeds from the achievement of one's values.


In case you were wondering, this book did heavily influence me and, yes, my company is named after the character in the book. I'll leave you with one final quotation in the hopes you will try to answer the questions...
Why ask useless questions? How deep is the ocean? How high is the sky? Who is John Galt?

Wednesday, February 18, 2009

Love of Democracy


by Don Harkey

The United States is a country full of people who are in love with Democracy. However, most people don't truly understand what this means, or what the Founding Fathers of our country thought about Democracy. Also, if Democracy is so important, then why don't we use a form of it in business?

The map attached above is from Wikipedia. It supposedly shows all of the worlds "self-identified" democracies in blue and other forms of government in red. It is interesting that countries like China and Iran consider themselves a democracy. Obviously there is a lot of confusion about what this truly means. This is a complex topic, so I will simply share my limited understanding along with my viewpoint of what we are dealing with.

The term "democracy" can be defined (to quote Wikipedia again) as "a form of government in which power is held directly or indirectly by citizens under a free electoral system". This definition is certainly less than clear and hardly universal. Most people think about democracy as a government run by the "will of the people".

Today's technologies make it more possible than ever to run a "pure" democracy. You could envision a system where proposed laws and policies are submitted into a mass database to be continuously discussed, debated, and voted upon by users via the internet. Should we go to war in Iraq? Ask the people. Should we send an additional 20,000 troops to Afghanistan? Ask the people. Should we pass an $800,000,000,000 stimulus package? Ask the people.

Back in Colonial America, this was simply not a practical option. National elections were incredibly difficult and time consuming. Information was not readily available throughout the country. A true democracy would have been impossible. So here is the big question. If the internet was available in 1787, would the United States be designed differently?

The answer is probably (and hopefully) no. The Founding Fathers understood a the problems with a pure democracy. First of all, the will of the people tends to cycle dramatically with current events and headlines. If given a chance to vote continuously on national policy, there would be no consistency or vision. We would be operating under a "Pop Government". A great recent example is the Iraq war. Popular vote would have engaged the U.S. in the invasion of Iraq, then withdrawn the forces a couple of years later in a bitter defeat. Instead, our elected leaders saw a chance to improve the situation and stayed the course. Another example (perhaps less controversial) is the United States' involvement in World War II. If a popular vote were held throughout the war, would the United States have continued to engage in the conflict, even as there were few signs that victory was even possible? If the popular vote was used, what would happen to the rights of minorities? Would we outlaw all guns in response to a school shooting? Would we outlaw Muslims from using domestic air traffic after September 11th?

The other problem with a pure democracy is the natural desire for people to vote themselves more "stuff". If I were to present legislation for popular vote saying that the government will provide $20,000 to anyone who wants to purchase a new house, would it pass? Is this a good idea? The idea is that a pure democracy will continue to expand the size of its government in order to provide the masses with more benefits until the government eventually becomes large enough to become socialist or even a dictatorship.

The Founding Fathers were pretty darn smart and they spent more time than anyone in modern history thinking hard about what type of government would work the best. George Washington himself called government a "necessary evil" and encouraged the limitation of the government's power. Instead of holding national elections on every topic, the United States operates as a Republic. A Republic is a form of "indirect" democracy where representatives are elected to positions to then make decisions on policy and law. This forms a designed buffer between popular opinion and policy.

In the media today, I hear many people arguing against this form of government from both sides of the political spectrum. George W. Bush ignored the will of the people and continued an unpopular war in Iraq and should be impeached. No. Our government worked exactly the way it was designed to work. A majority of Americans are against the recently signed Stimulus Package, so our representatives are failing us. No. Again, this is how it is supposed to work.

Companies operate the same way. If the will of the people were followed for company policy, you can only imagine the chaos that would ensue. Workers would vote themselves more and more benefits until the company could no longer sustain them. This is similar to what is happening in Michigan with the American auto companies. The unions have become powerful enough to vote themselves so much power that the companies can no longer operate effectively.

I pause here to think about what I want you take away from this article. I guess I have many reasons for addressing this subject. First of all, I want people in the United States to understand their government a little more and understand that Freedom and true Democracy are not equivalents. Second, I want business leaders to think about how to use the opinions of the masses, but still make decisions based on their judgment.

Listen to the masses, pray, then use your best judgment. Do not allow a misunderstanding of the merits of democracy to cloud your vision!

Tuesday, February 17, 2009

Strengths Based Leadership (Part 2)


by Don Harkey

Yesterday, I wrote about a book called, "Strengths Based Leadership" and how it has taken the StrengthsFinder concept to a new level. Today, I want to talk about another simple concept found in this new study. The question is "why do people follow a leader"?

Have you ever thought about it that way? I guess in my mind, this is coming at from a different direction. Most of the time, I talk about what makes a good leader. Asking followers what makes them follow someone is a brilliantly simple way of understanding the traits of a good leader. As the book quotes Warren Buffett...
"A leader is someone who can get things done through other people."

I should point out that the study focused on positive leadership. As Peter Drucker once said, "The three greatest leaders of the 20th century were Hitler, Stalin, and Mao. If that's leadership, I want no part of it." The study uncovered 4 basic needs of a follower.

Trust, Compassion, Stability, and Hope.

The first need is trust. Followers need to know that their leaders are honest people with high integrity. They don't just want them to be honest most of the time, they want them to fall over backwards being honest. Trust takes time to develop and cannot be taught or emphasized in a seminar. It can only be developed by leaders who act with only the highest degree of integrity.

The next need is compassion. This is an interesting finding in that many leaders feel like they have to show strength. The macho view of a leader is one who makes the tough decisions and never looks back. Never let 'em see ya sweat! In actuality, leaders who are caring and happy are easier to follow than leaders who are cold and serious. This makes sense if you think about it from the perspective of the follower. Who wants to follow around a negative person who doesn't care about you?

Another basic need is stability. This need probably trips up many leaders who feel they need to hide compassion. Stability can be provided by strong leaders who provide their followers with security and peace. This makes sense from what we know about Maslow and his Hierarchy of Needs. A person's basic needs must be met before they can worry about more complex need. If an employee is worrying about their paycheck, they will not be worrying as much about the quality of their work or innovating new ideas. The best way to accomplish a feeling of stability is through transparency. I once heard Jack Shewmaker, a former WalMart executive, talk about the importance of transparency. He even went as far as posting the companies regional strategies on the walls of their stores for all employees to see!

The last basic need is hope. This need addresses the outlook of the future. Where are we headed? The best way for leaders to convey hope to their people is to be proactive rather than reactive. During difficult times, it is important for a leader to openly talk about how the company had contingencies in place (if it is true!) and what the next steps are going to be for the future. Do you spend most of your day responding or initiating? Most people spend most of their time responding. We could all spend more time initiating!

This is why followers follow. As leaders, we can all strive to provide an environment of trust, compassion, stability, and hope to our people. We must act with total integrity in the best interest of our people to provide for their basic needs and to give them a positive vision for the future!

If you haven't purchased this book yet, what are you waiting for?!?

Monday, February 16, 2009

Strengths Based Leadership


by Don Harkey

Several weeks ago, I wrote an article on "Personal Current". In the article, I recommended a book called "StrengthsFinder 2.0". The book includes a code the owner can use on the internet to access a 45-minute test. The outcome of the test is the owner's top 5 strengths. The book gives terrific detail and advice on each strength. If you haven't done this yet, I highly recommend it. Knowing and working within your strengths is a key to being successful.

While "StrengthsFinder" is a great personal tool, it lacked a lot of information on how teams function with differing strengths. That is why I was so excited a couple of weeks ago when a friend told me about a followup book by the same authors called, "Strengths Based Leadership". This book addresses the functions of a leader and the needs of a team. The book also contains the code to take the StrengthsFinder test.

The conclusions of the book are pretty simple, but powerful. The 34 strengths identified by the Gallup information can be divided into 4 categories. These categories are Executing, Influencing, Relationship Building, and Strategic Thinking. It turns out that individuals do not need to be "well-rounded" with strengths in all 4 categories to be effective. In fact, there is some indication that many strong leaders have multiple strengths in one category. However, an effective team has members with strengths in all 4 categories.

These findings, based on thousands of surveys and personal interviews, are exciting and intuitive. Does your team have the right people? Now there is a simple way to find out.

I was able to see this information at work just last week as I observed a team within an organization working on strategic planning. The team was discussing several different avenues regarding marketing. One member of the team sat quietly and didn't speak for the first hour and a half. Finally, she had something to say, and it was simple and very actionable. To some people, it looked like she hadn't been paying attention. Some would not include her on future teams because of her apparent lack of input. However, if you look at strengths, you will discover that she is an extremely important team member.

Her strengths fell mostly (3 of 5) within the "Executing" category. She spent the first part of the meeting listening and deliberating all of the information and ideas being passed around. She was not going to talk until she had achieved a level of clarity in the discussion. Once it was achieved, she was able to translate it into something actionable. Have you ever been on a team that talks big and walks small? Your team is lacking the "Executing" strengths.

My strengths (4 of 5) fall in the "Strategic Thinking" category. My role in many meetings is to take the information being presented and organize it into something that makes sense. I am likely to go up to the board and start drawing boxes and arrows. I am the one who will likely be asking about "the big picture" and guiding our discussion toward careful consideration of the future.

If your team ever plans on taking its ideas "on the road", you will need someone with "Influencing" strengths. The role of this person is to get buy in from outside the team. They are the best champions for your team and they are very good and keeping the team focused on what outside people are thinking or how they will will react.

The "Relationship Building" team members are the "glue" for the team. They are constantly working to get the most out of the team. They are the ones who are likely to summarize what the team has been talking about being careful to validate points made by individuals in the room.

All of these strengths are critical to team success. Now you have another reason to get your people to take the StrengthsFinder test! Not only will individuals better understand what makes them tick, team members will better understand their larger roles on the team!